FAQs
Shipping Queries
Do you deliver across India?
Yes, we ship all over India
Are there any shipping charges?
We offer free shipping on orders above Rs. 599
How long does it take to ship an order?
We dispatch orders within 2-3 working days and the transit period is 5-7 working days. You should receive your products within 7-10 working days of placing the order, depending on your location.
PS: During special sale or offer, it might take longer.
Do you deliver internationally?
While we currently ship only within India, we’re working to make international shipping a reality very soon! You can write to us as wecare@voilaagewell.com and we’ll do our best to accommodate your request.
Can I make changes to my shipping details after placing the order?
Yes, absolutely! Please write to us at wecare@voilaagewell.com within 3 hours of placing the order to update your shipping details.
Order Processing
Voila Age-Well is committed to delivering your orders safely and promptly. Orders are processed within 1–2 business days, excluding weekends and public holidays. Once your order is dispatched, you will receive an email or SMS with tracking information.
Shipping Charges
Shipping charges are applied to orders below the free shipping threshold. Additional charges may apply to cash on delivery (COD) orders.
Delivery Timelines
Estimated delivery times are:
- Metro cities: 3–5 business days
- Tier 2 and Tier 3 cities: 5–7 business days
- Remote areas: 7–10 business days
Address Accuracy
It is important that you provide an accurate and complete shipping address at checkout. Voila Age-Well is not responsible for delivery failures or delays caused by incorrect addresses.
Shipping Partners
We partner with trusted courier companies to ensure secure and timely deliveries.
Delayed or Lost Shipments
In case of delayed or lost shipments, please contact us at wecare@voilaagewell.com Our support team will assist you in tracking or replacing your shipment.